Substance Abuse & Mental Health Services Administration

CMHS Consumer Affairs E-News
August 24, 2007, Vol. 07-133

National Quality Forum Selects AHRQ's CAHPS® Surveys As Part of New Consensus Standards for Patient Experience with Care

The National Quality Form (NQF) recently announced the endorsement of seven survey instruments to assess patients' experience with care, including those from the Agency for Health Research and Quality (AHRQ)'s Consumer Assessment of Healthcare Providers and Systems (CAHPS):

• CAHPS Clinician & Group Survey®
• CAHPS Health Plan Survey® (adult questionnaire and children with chronic conditions supplement)
• National Committee for Quality Assurance Supplemental items for CAHPS®

The consensus standards comprise the next step in NQF's ongoing, multi-year effort to endorse a standardized set of measures for gauging and publicly reporting the quality of ambulatory care, bringing to 112 the total of NQF-endorsedTM voluntary consensus standards for ambulatory care to date. Select to read NQF's press release.

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The Center for Mental Health Services is a component of the Substance Abuse and Mental Health Services Administration, United States Department of Health and Human Services.