Based on the experiences of the Medicare Health Support Program, a chronic care pilot program that ran from 2005 to 2008, an article in Health Affairs examines lessons in payment and service delivery reform for the Center for Medicare & Medicaid Innovation (CMI).  The national health care reform law created the CMI within CMS to promote payment and service delivery reform.  The report emphasizes the importance of collaboration, flexibility, leadership, the receptivity of beneficiaries to care management, and timely patient data.  In addition, the authors warn against selecting flawed test populations when planning future pilot programs. 

Barr, M.S., Foote, S.M., Krakauer, R. and Mattingly, P.H. (2010). Lessons for the new CMS Innovation Center from the Medicare Health Support Program. Health Affairs, 29: 1305-1309. http://content.healthaffairs.org/cgi/content/abstract/29/7/1305 

Authors: Michael S. Barr, Sandra M. Foote, Randall Krakauer and Patrick H. Mattingly