The Kaiser Family Foundation has released a brief examining online applications for Medicaid and the Children's Health Insurance Program (CHIP). Currently offered by 32 states, the brief explains current systems and examines program components that make applying faster and simpler.  The authors note that online applications can facilitate streamlined enrollment, but only if they are structured properly and are capable of operating in a manner that makes applying easier for potential beneficiaries.

From the report:

One key component of the Affordable Care Act is the creation of integrated and coordinated eligibility processes for Medicaid, CHIP, and Exchange coverage that are supported by technology. As part of these processes, states will be required to provide a single application that individuals can use to apply for these programs that is available in multiple formats, including online. Online applications offer a number of potential advantages relative to paper applications. They can minimize burdens on individuals and lead to increased enrollment by making the application available on a 24/7 basis, enabling faster or real-time eligibility determinations, and streamlining and simplifying the application process. States can also benefit from online applications through reduced administrative burdens and increased accuracy and efficiency. However, the extent to which an online application realizes these advantages depends on its structure and capabilities.

Full report: Online Applications For Medicaid And/Or CHIP: An Overview of Current Capabilities And Opportunities For Improvement (PDF | 850.45 KB)

Kaiser Family Foundation.  (2011).  Online applications for Medicaid and/or CHIP: an overview of current capabilities and opportunities for improvement.