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SAMHSA IT Page

IT Resources for Contractors

Frequently Asked Questions

Below are questions contractors have asked the Webmaster to clarify. We will continue to update this page as new questions are received. Click here if you are looking for 508 related FAQs.

SAMHSA Web Policy:

What is SAMHSA’s Web Content Management Policy?
SAMHSA does not permit third-party CMS systems to be installed on its Web servers.

Do SAMHSA Web policies apply to all SAMHSA Web Sites?
The SAMHSA Web Policies apply to all SAMHSA-funded public Web sites. This includes in-house and externally hosted public Web sites funded through contracts, and select web sites developed with funds from grants and cooperative agreements.

Are there any exceptions to the SAMHSA Web policies?
No.

PRE-DEVELOPMENT MEETINGS

When should the Division of Technology Management (DTM) Pre-Development Meeting Occurr?

Your Project Officer should setup this meeting as soon as the IT Plan and IT Security Plan have been approved by the SAMHSA contracting officer. You should also setup a concept clearance meeting with the Office of Communication because DTM does not clear website content.

What happens at the Division of Technology Management (DTM) Pre-Development Meeting?

In the pre-development meeting, DTM and your technical team will review the IT documents (see below) to get a clearer understanding of your project from a technical perspective. DTM will go through the development checklist ( located here ) to make sure all of the technical information and functional requirements of the project have been gathered so that there are no surprises down the road.

Any preliminary information about the project that you could provide to DTM prior to the meeting would be great. The following is a list of documents required for this meeting:

We do not have a specific agenda that we follow other than what is mentioned in the above paragraphs.   If you need any additional information from us, please email webmaster@samhsa.hhs.gov.

EMAIL CORRESPONDENCES

Can I contact the SAMHSA Webmaster directly?

Yes. You may contact the SAMHSA Webmaster via email unless it is an emergency. Only in emergency situations should you call the SAMHSA Webmaster. The reason email correspondence is so important is because you must keep your Project Officer in the loop at all times. Since you must CC your Project Officer on all emails to SAMHSA's Webmaster, we prefer this mode of communication.

Can I contact the Office of Communications directly?

No. You should ask your Project Officer to contact the OC if you have a question.

Do I have to CC my Project Officer in other emails I send to SAMHSA staff?

YES! In all correspondences with SAMHSA staff (including Webmaster) you must provide a copy (usually via CC) to your Project Officer.

LOGOS

Why can't I open an EPS File?

EPS means Encapsulated PostScript (EPS) format. EPS files are for use on front covers of publications or other printed material and require special software, such as Adobe Illustrator, to open them. EPS files cannot be used in MS Office products and are provided here as downloads only.



Last Update: 1/13/2011