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2003 NATIONAL SURVEY ON DRUG USE AND HEALTH

(formerly called the National Household Survey on Drug Abuse)

Field Interviewer Manual

TABLE OF CONTENTS (TOC)

Cover

Title Page

RTI Mission Statement

1. INTRODUCTION TO THE STUDY
     1.1 Research Triangle Institute (RTI)
     1.2 Project Organization
     1.3 Study Background
          1.3.1 Brief History of NSDUH
          1.3.2 Current Design for NSDUH
     1.4 Data Collection Schedule
     1.5 Project Abbreviations and Terminology
     1.6 Use of Manual

2. YOUR JOB AS A FIELD INTERVIEWER
     2.1 Introduction
     2.2 Screening and Interviewing Process
     2.3 Field Interviewer Responsibilities
     2.4 Professional Ethics and Respondents' Rights
     2.5 Importance of Confidentiality
     2.6 Adherence to Procedures
     2.7 Performance Expectations
     2.8 Materials, Supplies, and Equipment

3. LOCATING SAMPLE DWELLING UNITS
     3.1 Introduction
          3.1.1 Definitions
          3.1.2 Overview of the Sampling Process
     3.2 Inspecting the Segment Materials
          3.2.1 Locator Maps
          3.2.2 Block Listing Map(s)
          3.2.3 Selected Dwelling Unit (DU) List
     3.3 Locating the Segment and the Designated SDUs
          3.3.1 Housing Units
          3.3.2 Group Quarters Units
     3.4 Determining the Status of Each SDU
          3.4.1 Housing Units
          3.4.2 Group Quarters Units
          3.4.3 Units That Do Not Qualify as Dwelling Units
     3.5 Checking for Missed Dwelling Units
          3.5.1 Missed DUs in Regular Housing Units (e.g., houses, townhouses, trailers, duplexes)
          3.5.2 Missed DUs in Apartment and Condo Buildings
          3.5.3 Missed DUs in Group Quarters Structures (e.g., dormitories, shelters)
          3.5.4 Dealing with Listed DUs That Should Not Have Been Listed
     3.6 Adding Missed Dwelling Units
          3.6.1 Adding Missed Housing Units
          3.6.2 Reconciling Missed DUs
          3.6.3 Adding Missed HUs on the Maps
          3.6.4 Adding Missed Units within a Group Quarters Structure
          3.6.5 Adding Missed Units within an Apartment or Condo Building
     3.7 When to Call
     3.8 Importance of Sampling Activities

4. CONTACTING DWELLING UNIT RESIDENTS
     4.1 Introduction
     4.2 Scheduling Fieldwork
     4.3 Assignment Materials
          4.3.1 Case Identification Information
          4.3.2 Controlled Access Situations
     4.4 Record of Calls
          4.4.1 Screening Result Codes
          4.4.2 Recording Comments
     4.5 Lead Letters
     4.6 Organizing Your Materials
     4.7 Initial Approach
     4.8 Your Introduction
     4.9 Eligible Screening Respondent and Address Verification
     4.10 Informed Consent

5. OBTAINING PARTICIPATION
     5.1 Introduction
     5.2 Tools for Obtaining Participation
          5.2.1 Lead Letter
          5.2.2 RTI Photo ID Badge
          5.2.3 SAMHSA FI Authorization Letter
          5.2.4 The Q & A Brochure
          5.2.5 NSDUH Information
          5.2.6 A Prepared and Professional Interview
     5.3 Importance of Interviewer Style
     5.4 Explaining the Survey and Answering Questions
     5.5 "Tips" on Obtaining Participation
     5.6 Overcoming Objections
     5.7 Local Social Climate
     5.8 Using an Escort
     5.9 Working Safely
     5.10 The Working Environment of a Field Interviewer
          5.10.1 The Home
          5.10.2 Traveling To, From and Within a Segment
          5.10.3 On a Respondent's Property

6. CONDUCTING SCREENING
     6.1 Introduction
     6.2 Overview of NSDUH Screening
     6.3 Overview of Newton Screening and Case Management Program
     6.4 The Screening Program
          6.4.1 Starting the Newton
          6.4.2 Case Management
          6.4.3 Introduction and Verify Address
          6.4.4 Informed Consent
          6.4.5 Missed DUs
          6.4.6 Completing the Housing Unit Roster
          6.4.7 Selection
     6.5 Verification
          6.5.1 Entering Verification Data
     6.6 Record of Calls
          6.6.1 Adding Interview A and B Case ROC Result Codes
          6.6.2 Refusal Report
          6.6.3 Unable to Contact
          6.6.4 Special Rules for Final Codes 11, 17 and 77
          6.6.5 Importance of ROC Data
          6.6.6 Flow of Newton Program
     6.7 GQU Screening Program
     6.8 Edit Address
     6.9 Missed DUs Procedures
          6.9.1 Adding Missed DUs
          6.9.2 Reconciling Missed DUs
     6.10 On Hold Feature
     6.11 Re–open Case
     6.12 Enter Summary PT&E
     6.13 Transmit Data
     6.14 Calibrate Pen
     6.15 Set Name and ID
     6.16 Re–Load Training Cases
     6.17 Set Roster Prompts Off/On
     6.18 Transferring Cases
     6.19 Daily Closing of the Screening Program
     6.20 NSDUH Utilities

7. PREPARING TO INTERVIEW
     7.1 Introduction
     7.2 Your Role as a Professional Field Interviewer
     7.3 Case Assignment
          7.3.1 Assigning Interview Result Codes
          7.3.2 Interview Result Codes
     7.4 Contacting the Selected Respondent(s)
          7.4.1 Initial Contacts
          7.4.2 Following Respondents
     7.5 Obtaining Interview Participation
          7.5.1 Types of Respondents (and How to Deal with Them)
          7.5.2 Dealing with Minors
          7.5.3 Certificate of Participation
     7.6 Informed Consent Procedures
          7.6.1 Adult Informed Consent
          7.6.2 Parent/Guardian Permission to Approach Youth
          7.6.3 Youth Informed Consent
     7.7 Getting Started
          7.7.1 Choosing a Location
          7.7.2 Privacy
          7.7.3 Setting up the Computer

8. THE NSDUH INTERVIEW
     8.1 Introduction
     8.2 Standardizing the CAPI Interview Process
          8.2.1 General Questionnaire Conventions
          8.2.2 Asking the Questions
          8.2.3 Probing
          8.2.4 When and How to Probe
          8.2.5 Recording Responses
          8.2.6 "Don't Know" or "Refused"
     8.3 The NSDUH Interview Content
     8.4 Introductory Statement & Informed Consent
     8.5 Verifying Eligibility
          8.5.1 Underage or Active Military Respondents
     8.6 Use of Showcards and Pillcards
     8.7 Completing the Reference Date Calendar
     8.8 FI Responsibilities During the ACASI Portion
     8.9 Industry and Occupation Questions
     8.10 Respondent Difficulties
     8.11 Post Interview Procedures
          8.11.1 Verification
          8.11.2 Field Interviewer Observation Questions
          8.11.3 Incentive Payment Procedures
          8.11.4 Packing up the Equipment
          8.11.5 Newton ROC
     8.12 Thank the Respondent

9. DOCUMENTING AND REPORTING PROCEDURES
     9.1 Introduction
     9.2 Transmissions from the Field
     9.3 Entering Weekly PT&E Summary Data in Newton
     9.4 Conference Call with Field Supervisor
          9.4.1 Noninterview/Refusal Cases
          9.4.2 Problems Encountered During the Week
          9.4.3 Production in Relation to Project Goals
          9.4.4 Plan for Next Week's Workload
          9.4.5 Problems with Quality of Work
     9.5 Reporting Summary

10. QUALITY CONTROL
     10.1 Introduction
     10.2 Staff Training and Assessment
          10.2.1 New–To–Project Training
          10.2.2 Veteran Sessions/Ongoing Training
          10.2.3 Assessments
     10.3 Evaluation of Training Programs
     10.4 Screening Edits
     10.5 Interviewing Edits
     10.6 Screening/Interview Observations
     10.7 Verification
          10.7.1 Screening Verifications
          10.7.2 Interview Verifications
          10.7.3 The Verification Process

11. ADMINISTRATIVE PROCEDURES
     11.1 Introduction
     11.2 Terms of Employment
     11.3 Authorization for Expenditures
     11.4 Electronic Production, Time and Expense (ePTE) Reports
     11.5 The ePTE System
          11.5.1 Overview
          11.5.2 Default Value Settings
          11.5.3 Entry Form
          11.5.4 Detail Form
          11.5.5 Edit Checks in the ePTE System
          11.5.6 Advanced Features
     11.6 Submitting Receipts with Electronic PT&Es
     11.7 Handling Incentive Advances
          11.7.1 Incentive Payments
          11.7.2 Incentive Advance Balance Sheet
          11.7.3 Repaying the Incentive Advance Balance
     11.8 Escorts
     11.9 Federal Express Mailing Procedures
     11.10 Work Absences Caused by Sickness and Vacation
     11.11 Field Accidents and Injuries
     11.12 FI Referrals
     11.13 Traveling FIs

12. SUMMARY
     12.1 Introduction
     12.2 Materials and Equipment
     12.3 Organizing Your Materials
     12.4 Tasks for a Typical Day
     12.5 Weekly Tasks
     12.6 Periodic Tasks
     12.7 End of Quarter Tasks
     12.8 Continual Tasks

List of Exhibits

Appendices

Appendix A Instructions for Completing Paper PT&Es
Appendix B Result Codes
Appendix C Refusal Letters
Appendix D NSDUH Respondent Website Content
Appendix E NSDUH Guide to Pronunciations

Index Topics

This page was last updated on May 16, 2008 .