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Transforming Inpatient Psychiatry: Enhancing Engagement Reducing Coercion

Maggie Bennington-Davis, MD, Tim Murphy, MS

Abstract

Tenets of the Engagement Model: • Leadership is essential • Trauma-informed care is a necessary foundation • People’s strengths emerge when you believe in them • Social norms are the most useful source of power • Customer service values apply in healthcare

Go to 'Transforming Inpatient Psychiatry: Enhancing Engagement Reducing Coercion'External Web Site Policy
Contributed on 12/26/2012

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