The disaster response program leadership is responsible for the oversight of all disaster response program activities, including the development and implementation of a quality assurance plan. Quality assurance ensures that any disaster response program: Remains faithful to the disaster response program structure that was designed for the specific event Includes regular onsite monitoring, supervision, training, and consistent communication between disaster response program management and workers providing services Provides information to workers to improve services Provides guidance for phasing down and closing out disaster-related activities Collects and submits data Conducts program evaluation Meets report requirements The disaster response program leadership is responsible for the oversight of all disaster response program activities, including the development and implementation of a quality assurance plan. The leadership will: Manage the ongoing needs assessments to determine at which points updated assessment information is gathered and integrated into the service plan. Redirect resources and modify the service plan based on feedback from the staff in the field and community liaisons. Communicate in person through regularly scheduled and frequent staff and individual meetings whenever possible and by making themselves available by telephone or e-mail when workers have questions or concerns. Review all program materials, editing and updating educational and marketing materials as needed. Identify weekly submission of data collection and arrange for thorough analysis of the information to be shared with the staff. Review the analysis of data integrating findings as a method to improve service provision identifying problems, underserved areas, or gaps in service to special populations. Implement a process to gather informant (provider agency and survivor) feedback; communicate findings to staff and apply recommended adjustments to the service plan as appropriate.