Help for mental health, drugs, alcohol – IA Medicaid, CHIP
IA Health Link, Iowa's Medicaid program, is managed by two Managed Care Organizations (MCOs) with their own network of providers. You don’t need a referral to see a behavioral health professional, and your primary care provider (PCP) can help figure out what help is right for you. You simply call and make an appointment once you find a provider through your specific MCO health plan.
If you're part of the Amerigroup MCO, you can search for Amerigroup directory for a health care professional or call Amerigroup Iowa, Inc Member Services at 800-600-4441.
If you're part of Iowa Total Care MCO, you can search for Iowa Total Care directory for a behavioral health provider or call 1-833-404-1061 for help.
If your child is part of HAWKi, you can search for a behavioral health provider or facility.
If you have concerns about getting to an appointment, your state’s Medicaid program may offer help with transportation (PDF | 1 MB).
You can also:
- Ask your doctor, social worker, loved ones, or a trusted friend, if they know any health care professionals or programs.
- Call the phone number on the back of your insurance card. Many will list a number for mental health and substance use (sometimes called behavioral health) or a nurse line. You can ask them for help finding and getting services.
- Use the SAMHSA search for health care professionals and programs or call 1-800-662-4357 any time day or night. The call line has people who can speak with you in English or Spanish.
- Find a health center that provides free or low-cost care.
- If you have a job, ask your employer’s human resources department if they have an Employee Assistance Program (EAP). An EAP is a free and confidential service that your company pays for. The service can help employees with mental health, drug or alcohol use, grief, and trauma.
- If you’re a student, look for your school’s health center or peer support group.
- Learn about support groups.