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Lessons learned: Social Media and Hurricane Sandy

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This report covers how agencies and organizations used social media to support preparedness, response, and recovery from Hurricane Sandy in 2012. It also describes challenges encountered and how they were addressed - and issues remaining to be addressed to help improve future use of social media as part of disaster management.
Authoring Agency
Science and Technology Directorate (S&T)
U.S. Department of Homeland Security (DHS)