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Suicide does not see race,
does not see ethnicity.

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It happens in every single race,
ethnic population that exists.

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It is increasing and we need
to come together

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to actually make a difference.

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The greatest impact would be
just having a heart for people.

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Just knowing who
you're talking to,

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getting to know that person,
and basically

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not trying to solve
their problem

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but trying to get them to see

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that it's not as bad
as they think it is.

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In 2005, the National Suicide
Prevention Lifeline

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number was initiated.

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It was the idea of a man who

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actually lost his wife
to suicide

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after she was dealing with
post-partum depression,

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and it was his vision that
people would not have to search

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for the local number
in their community to call.

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988 is built on
that same foundation.

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So, now, the big thing for--

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that we all have to remember,

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like, when we're providing

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services to folks in crisis

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is that crisis is
completely self-defined.

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If you're wondering
if you should call,

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you should probably call.

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So, when a person calls 988,

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they're connected to
a crisis counselor,

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and that crisis counselor
is trained

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and is able to provide support.

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A caller can expect to

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discuss alternatives to suicide.

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Talk about coping skills,
talk about resources

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and ways to move forward
beyond the call.

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When you call on behalf
of somebody else,

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what we do is we take
every call like a crisis.

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So, we ask questions about
who they're concerned about,

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but we're also at the same time
providing emotional support

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to the third-party caller
as well.

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So, there are a number
of misconceptions

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about crisis chat and text.

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The conversations,
they're not scripted.

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There is not--there are things

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that we might need
to assess for.

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There might be steps
we need to cover.

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But the conversation itself
has the potential to be

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just as authentic, just as human
between two people

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as, um, any other medium
for communication.

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And when people are having one
of the worst days of their life,

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they can call us, they can chat,
they can text,

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um, and when they come out
on the other side,

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they're feeling better.

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Life is hard.
Being a human is hard.

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And we all go through things
and struggle

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and if in my job I can
provide one person

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with a safe space to talk
and get the support they need,

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then that's a great job
for me that day, so.

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There is a lot of people
out there

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that are struggling
with suicidal thoughts,

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that are struggling with
suicidal behavior,

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that are struggling
with hopelessness

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and depression and anxiety.

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It is normal and you don't
have to feel ashamed

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for having those experiences,

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and there is help available.