Publication Date:
This web page contains information on how employers can help prevent the spread of mosquito-borne diseases in workers, who are at risk when there are mosquitoes at their worksites. It also provides worker recommendations, as well as specifics on the types of diseases mosquitoes spread and resources, including fact sheets.
Publication Date:
Mpox, previously known as monkeypox, caused a global outbreak that began in 2022. This fact sheet discusses mpox transmission, the signs and symptoms, prevention strategies, and treatment options, as well as the mpox vaccine.
ADA Emergency Preparedness Webinar: Why Effective Communications is Critical in Emergency Management
Publication Date:
This webinar explores the importance of effective communication in emergency management and ways emergency managers can communicate effectively with people with disabilities. The webinar draws from real-life scenarios to define effective communication and describe how emergency managers can build upon their communications approach.
Publication Date:
This web page provides information for businesses to use to create a crisis communication plan as part of an overall emergency preparedness program. It provides guidance for creating messages for various audiences in an emergency and discusses development of pre-scripted messages for use during a crisis situation.
Publication Date:
This section of the website of the Office of the Assistant Secretary for Preparedness and Response features a collection of resources related to information sharing during disaster response. These resources cover guidance and lessons learned from communication about past public health emergencies, and they include tools to support emergency communication planning.
Publication Date:
This section of the website of the Office of the Assistant Secretary for Preparedness and Response describes and provides links to resources related to risk communication. These resources provide information about effective communication as part of disaster and emergency management and response.
Publication Date:
This web page describes practices jurisdictions can implement to ensure that they reach whole communities affected by disasters, including individuals with limited English proficiency, individuals who are deaf or hard of hearing, individuals who are blind, and individuals in racial and ethnic minority groups. The page also links to several federal websites that can be reviewed to understand federal standards and guidance.
Publication Date:
This collection provides resources related to using social media effectively as part of overall emergency management. Disaster behavioral health professionals and emergency managers can use these resources to assist them in communicating with the public via social media and making social media part of disaster preparedness, response, and recovery.
Publication Date:
Mandated by the Homeland Security Act of 2002, the National Emergency Communications Plan was developed to help the nation improve how it communicates during disasters and other emergencies. It establishes goals and objectives with success indicators for the United States and recommends that these objectives be incorporated into federal, state, tribal, territorial, and local plans.
Publication Date:
This web page describes the importance of risk communication in disaster and emergency situations. It also links to several resources that emergency managers and disaster planners can use to prepare for effective communication during disasters and other public health emergencies.
Publication Date:
In this toolkit, the National Association of County and City Health Officials (NACCHO) provides guidance for public information officers (PIOs) and others involved in public health communications on behalf of local health departments in using social media as part of their work. The toolkit can be downloaded free of charge, but creation of a free NACCHO Toolbox account is required.
Publication Date:
This guide was developed for policymakers and others responsible for handling communication about a public health emergency, as well as professionals involved in development of risk communication plans. It includes recommendations on integrating emergency risk communication into health and emergency response systems and building trust with emergency-affected populations. The guide is also available in several languages other than English.
Publication Date:
This resource serves as a guide for incorporating language access considerations into disaster management plans. Page 8 of the guide lists resources that explain the translation process and can help readers obtain high-quality translations.
Publication Date:
This section of the website of the Office of the Assistant Secretary for Preparedness and Response provides a collection of resources covering disaster communication systems. These resources can be used by professionals to develop messaging and emergency communication plans and strategies.
Publication Date:
In this fact sheet for school psychologists and other school personnel, the National Association of School Psychologists defines social media and describes its use, identifies risks and potential benefits of social media, and notes the need for schools and school districts to develop or understand social media policies and build capacity to work with social media. Links to related resources are provided.
Publication Date:
This report describes the use of social media in emergency preparedness, response, and recovery by governments across the United States and around the world. The report features nine case studies from previous emergencies around the world and highlights ways in which social media can be used to gather information from communities about emergencies, engage communities, and help them better prepare for emergencies.
Publication Date:
This report reviews what law enforcement executives should address in their public health communications plans for both internal communications (those that remain within the law enforcement agency) and external communications (those that go to other agencies or the public).
On this web page, the United States Environmental Protection Agency (EPA) provides information for Flint, Michigan, residents and the public on the response to the discovery in 2015 and 2016 that lead was leaching into the city’s drinking water and that many Flint children had unsafe levels of lead in their blood. Updates on EPA’s response and current Flint water quality are presented, as is information specifically for Flint residents.
In this 2-hour course, public health professionals will learn about common individual and group reactions to disasters, crisis communication principles, and ways communications can support public mental health after a disaster. The course also covers disaster mental health myths likely to appear in media coverage of the disaster and its aftermath. Users must create an account through Tulane's learning management system to complete the course.
This resource includes a bulleted summary of principles and techniques for effective media communication in a disaster or other emergency. Tips are provided on topics such as accepting the media as a legitimate partner, planning for media interactions, and speaking clearly and with compassion.
This resource collection offers an overview of the topic of risk communication surrounding public health emergencies, as well as links to materials including questions and answers about risk communication, online training and publications, and exercises to test national risk communication plans. Real-world examples of risk communication are also provided.
This web page from the Pennsylvania Department of Health has a variety of downloads with social media messages to be used for communications about different kinds of disasters. Downloads include sample messaging for Twitter, Facebook, and Instagram, as well as tips for clear and effective messaging.
This web page suggests ways to increase the likelihood in a disaster or other emergency of reaching loved ones by phone. It recommends practices for the general public, people with disabilities, and communications providers.
This web page identifies best practices for using social media effectively during a disaster or other crisis. It encourages organizations to build their social media audience before a disaster, as well as to provide the audience with steps to take, such as checking on a neighbor, to give them productive ways to manage disaster anxiety and take a more active role in disaster response.
In this fact sheet, the Center for the Study of Traumatic Stress offers guidance on preparedness and response based on past global threats from infectious agents. The authors list steps officials can take to support communities in preparedness, response, and recovery and to plan for mental health interventions such as effective risk and safety communication and mental health surveillance.